When is it Time to Hire a Collections Agency? (YDC)


How Do I Get a Podcast?

A Podcast is a like a radio/TV show but can be accessed via the internet any time you want. There are two ways to can get the Dentist Money Show.

  1. Watch/listen to it on our website via a web browser (Safari or Chrome) on your mobile device by visiting our podcast page.
  2. Download it automatically to your phone or tablet each week using one of the following apps.
    • For iPhones or iPads, use the Apple Podcasts app. You can get this app via the App Store (it comes pre-installed on newer devices). Once installed just search for "Dentist Money" and then click the "subscribe" button.
    • For Android phones and tablets, we suggest using the Stitcher app. You can get this app by visiting the Google Play Store. Once installed, search for "Dentist Money" and then click the plus icon (+) to add it to your favorites list.

If you need any help, feel free to contact us for support.


A hundred years ago you might have hired Bruno & Knuckles to collect your past due receivables. But busting kneecaps is frowned upon in today’s heavily regulated collections industry. Plus, it’s not the best way to earn repeat business. So how do you get your money without burning bridges? In this Yankee Dental Congress edition of the Dentist Money™ Show, Reese Harper, CFP® welcomes Bryan Campbell of IC System — an account recovery service which has partnered with dentists for over 75 years. Topics include the most common reasons for overdue payments, how to approach the collections process in a fair and tactful way, when it’s time to hire a collections agency, and how fees are generally structured.

Show notes:
BCampbell@icsystem.com
http://www.icsystem.com/

Practice Management

Get Our Latest Content

Sign-up to receive email notifications when we publish new articles, podcasts, courses, eGuides, and videos in our education library.

Subscribe Now
Related Resources